This policy explains what personal data we collect when you use this website, why we collect it, and what we do with it. We are committed to handling your data responsibly and in compliance with UK GDPR and the Data Protection Act 2018.
WHO WE ARE
Sprint Finishing Ltd is the data controller for personal data collected through this website. We are registered in England and Wales.
If you have any questions about how we handle your data, you can contact us at quotes@sprintfinishing.co.uk.
WHAT DATA WE COLLECT
We may collect the following types of personal data when you use this Site or contact us:
Contact information — your name, email address, phone number, and company name if you fill in an enquiry form or contact us directly
Usage data — information about how you use the Site, including pages visited, time spent, and referring URLs, collected via analytics tools
Technical data — your IP address, browser type and version, device type, and operating system
Communications — any messages you send us via the Site or by email
We do not collect any special category data (such as health, financial, or biometric information) through this website.
HOW WE USE YOUR DATA
We use the data we collect to:
Respond to your enquiries and communicate with you about our services
Understand how visitors use our Site so we can improve it
Comply with legal obligations
Protect the security and integrity of our Site
OUR LEGAL BASIS FOR PROCESSING
Under UK GDPR, we rely on the following lawful bases for processing your personal data:
Legitimate interests — for analytics, site security, and responding to general enquiries
Contractual necessity — where processing is required to respond to a service enquiry or enter into an agreement with you
Legal obligation — where we are required to process data to comply with applicable law
Consent — where you have explicitly opted in, for example to receive marketing communications
COOKIES AND ANALYTICS
This Site uses cookies and similar technologies to collect usage data. Cookies are small text files stored on your device that help us understand how visitors interact with our Site.
We use analytics tools (such as Google Analytics) to collect aggregated, anonymised data about Site usage. This data does not identify you personally.
You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of the Site.
WHO WE SHARE YOUR DATA WITH
We do not sell your personal data. We may share it with:
Service providers — third parties who help us operate our Site and business (such as web hosting, email, and analytics providers), who are contractually required to handle data securely
Legal authorities — where we are required to do so by law or a court order
Any third parties we work with are required to comply with UK GDPR and to process your data only on our instructions.
HOW LONG WE KEEP YOUR DATA
We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. In practice:
Enquiry and contact data is retained for up to 2 years from last contact
Analytics data is retained in accordance with the terms of our analytics provider
Any data relating to a business relationship is retained for up to 6 years in line with standard UK accounting and legal requirements
YOUR RIGHTS
Under UK GDPR, you have the right to:
Access — request a copy of the personal data we hold about you
Rectification — ask us to correct inaccurate or incomplete data
Erasure — ask us to delete your personal data where there is no compelling reason for us to continue holding it
Restriction — ask us to restrict how we process your data in certain circumstances
Portability — request your data in a structured, machine-readable format
Object — object to processing based on legitimate interests
Withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, contact us at quotes@sprintfinishing.co.uk. We will respond within one calendar month.
COMPLAINTS
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO).
You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page will always show the most recent revision. We encourage you to review this page periodically.